Who We Are

TechCity operates the website: https://techcitytraders.com/.

We are an electronics retail business based in Blantyre, Malawi, providing a wide range of electronic products, IT equipment, and photographic and printing services.

Information We Collect

When you interact with our website, we may collect the following information:

• Personal details such as name, email address, phone number
• Information submitted through contact forms or inquiries
• Technical data including IP address, browser type, and device information

This data is collected to improve user experience, respond to inquiries, and maintain website security.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser information to help detect spam.

An anonymized string (hash) generated from your email address may be shared with third-party services for profile verification. After approval, your comment and profile details may be visible publicly.

Media

If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors may download and extract such data.

Cookies

Our website uses cookies to enhance your experience:

• To remember user preferences and form details
• To manage login sessions (if applicable)
• To improve website functionality and performance

You can choose to disable cookies through your browser settings.

Embedded Content from Other Websites

Our website may include embedded content such as videos or images. These external websites may collect data, use cookies, and track your interaction as if you visited their site directly.

How We Use Your Data

We use collected data to:

• Respond to inquiries and customer requests
• Improve website functionality and services
• Ensure security and prevent fraud
• Support marketing and communication efforts (where applicable)

Data Sharing

We do not sell or rent your personal data.

Your information may be shared with:

• Service providers supporting website operations
• Security and spam detection services
• Legal authorities if required by law

Data Retention

We retain your data only as long as necessary:

• Comments and related metadata may be stored indefinitely
• User account information (if applicable) is stored until deleted or requested

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent where applicable

To make a request, contact us through our website.

Data Security

We take appropriate measures to protect your data from unauthorized access, misuse, or disclosure.

Where Your Data Is Sent

Visitor data, including comments, may be processed through automated spam detection services.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.